777me Privacy Policy

777me ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any relationship between a gaming platform and its players — and that trust starts with being transparent about how we handle your information.

This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). It describes our practices regarding the collection, use, storage, sharing, and protection of personal data in connection with the 777me platform.

As a PAGCOR-authorized online gaming platform serving players across the Philippines — including Metro Manila, Cebu, Davao, Quezon City, and Makati — 777me is also subject to applicable anti-money laundering regulations, which require us to collect and retain certain personal data as mandated by law. This Policy explains how those legal obligations interact with your privacy rights.

If you have questions about this Policy or how 777me handles your personal data, please refer to Section 12 for our Data Protection Officer contact details.

777me collects personal data through several channels: directly from you when you register or use the platform, automatically through your use of the platform, and from third parties where permitted by law. The categories of personal data we collect are described below.

We do not collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly necessary for identity verification and legal compliance. We do not collect data relating to your health, political opinions, or religious beliefs.

777me uses your personal data only for the purposes described in this Policy. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The primary purposes for which we process your personal data are:

• Account Management: To create, verify, and maintain your 777me player account, including processing your registration, authenticating your logins, and managing your account settings.
• Service Delivery: To provide you with access to all 777me games and features, process your deposits and withdrawals, and deliver the gaming experience you expect from the platform.
• Identity Verification (KYC): To verify your identity and age (21+) as required by PAGCOR regulations and Philippine anti-money laundering law.
• Financial Processing: To process deposits, withdrawals, and bonus payments via GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, and Mastercard.
• Legal Compliance: To comply with our obligations under the Anti-Money Laundering Act (AMLA), PAGCOR regulations, NPC requirements, and other applicable Philippine laws.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other security threats to the platform and its players.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer self-exclusion and deposit limit requests.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support channels.
• Platform Improvement: To analyze usage patterns, conduct A/B testing, and improve the features, performance, and user experience of the 777me platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have consented to receive such communications or where we have a legitimate interest in doing so.

Under the Philippine Data Privacy Act of 2012, 777me processes your personal data on the following legal bases:

• Contractual Necessity: Processing your identity data, contact data, and financial data is necessary to perform our contract with you — that is, to provide you with a registered 777me account and the gaming services you have signed up for.
• Legal Obligation: We are required by Philippine law — including the Anti-Money Laundering Act, PAGCOR regulations, and the Data Privacy Act itself — to collect, retain, and in some cases disclose certain personal data. This processing is not optional and cannot be refused without affecting your ability to use the platform.
• Legitimate Interests: We process certain technical and gaming data on the basis of our legitimate interests in operating a secure, fair, and commercially viable gaming platform. This includes fraud detection, platform analytics, and responsible gaming monitoring. We always balance our legitimate interests against your privacy rights before relying on this basis.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so on the basis of your consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

777me does not sell, rent, or trade your personal data to third-party marketers under any circumstances. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, and Mastercard — to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
• KYC & Identity Verification Providers: Third-party identity verification services that assist us in verifying your government-issued ID and conducting liveness checks as part of our KYC process.
• Game Content Providers: Licensed third-party game studios and live casino operators whose games are available on the 777me platform. These providers may receive limited technical data (such as session tokens) necessary to deliver their games.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where we are legally required to disclose information.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or other legal process.
• IT & Security Service Providers: Cloud hosting providers, cybersecurity firms, and fraud detection services that support the operation and security of the 777me platform. All such providers are contractually bound to process data only on our instructions and in accordance with the Data Privacy Act.
• Professional Advisors: Lawyers, auditors, and accountants who provide professional services to 777me, subject to professional confidentiality obligations.

777me uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage, and deliver relevant content. A cookie is a small text file placed on your device when you visit the 777me website. The types of cookies we use are described below:

You can manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will affect your ability to log in and use the 777me platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

777me retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general data retention periods are as follows:

• Account and Identity Data: Retained for the duration of your active account plus a minimum of five (5) years after account closure, as required by the Anti-Money Laundering Act.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA and PAGCOR record-keeping requirements.
• Gaming History: Retained for three (3) years from the date of each gaming session, or longer if required for dispute resolution or regulatory purposes.
• Customer Support Records: Retained for two (2) years from the date of the last interaction, unless the matter relates to an ongoing dispute or legal proceeding.
• Marketing Consent Records: Retained for the duration of your account plus two (2) years, to demonstrate compliance with consent requirements.
• Technical Logs: Retained for twelve (12) months from the date of generation, unless required for security investigations.

When personal data is no longer required, 777me securely deletes or anonymizes it in accordance with our data disposal procedures. Anonymized data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.

777me implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 777me platform is encrypted in transit using industry-standard SSL/TLS protocols.
• Encryption at Rest: Sensitive personal data stored on our servers — including financial data and identity documents — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized 777me personnel on a strict need-to-know basis. All staff with access to personal data undergo data privacy training and are bound by confidentiality obligations.
• Two-Factor Authentication (2FA): 777me offers 2FA for player accounts to provide an additional layer of protection against unauthorized access.
• Regular Security Audits: Our platform undergoes regular penetration testing and security audits conducted by independent cybersecurity specialists.
• Intrusion Detection Systems: Automated systems monitor the 777me platform 24/7 for suspicious activity and potential security incidents.

While we take every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You also play an important role in keeping your account secure — please use a strong, unique password for your 777me account and never share your login credentials with anyone.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 777me:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data that 777me holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most of your account information directly through your 777me account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under AMLA and PAGCOR regulations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though this right is not absolute.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: If you believe that 777me has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 12. We will respond to all verified requests within thirty (30) days. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the 777me platform, please contact us immediately at the email address in Section 12.

777me employs age verification measures during the registration process and as part of our KYC procedures to prevent underage access to the platform. We take our responsibility to protect minors seriously and cooperate fully with PAGCOR's efforts to enforce age restrictions across the Philippine online gaming industry.

777me reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered players via the email address associated with their 777me account.
• Display a prominent notice on the 777me platform for a reasonable period following the update.

We encourage you to review this Privacy Policy periodically to stay informed about how 777me protects your personal data. Your continued use of the 777me platform after the effective date of any amendment constitutes your acknowledgment of the updated Policy. If you do not agree with the changes, you may request account closure as described in our Terms & Conditions.

777me has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO using the details below.

When submitting a data privacy request, please include your registered 777me username, the email address associated with your account, and a clear description of your request. This will help us process your request efficiently and verify your identity before disclosing or modifying any personal data.

If you are not satisfied with our response to your privacy request, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act.